For short-term-rental hosts & managers
Run your whole rental operation in one place
Pomello is the platform short-term-rental hosts run their day on — a unified guest inbox, a lifecycle guest portal, owner accounting, and a calendar your whole team uses. It syncs with the PMS you already have.
Early access is opening soon. No spam — one email when it's ready.
- SRSarah R.2mIs early check-in possible on Friday?
- MKMarcus K.1hThanks — the door code worked great.
- PLPriya L.3hQuick question about the pool heater…
- TNTom N.1dWill do, see you at checkout!
Sarah R.
Sunset Villa · Apr 18–22
AI summary: Guest asks about early check-in Friday. Unit is vacant Thursday night.
What you get
Everything that happens around a booking
Your PMS books the stay. Pomello runs the operation — and replaces the spreadsheets, group texts, and copy-pasted statements you stitch together today.
Unified guest inbox
Every thread across every property in one place, with needs-attention triage, teammate hand-offs, slash-command macros, and AI summaries.
Learn moreGuest experience portal
A lifecycle portal that meets each guest where they are — arrival codes, smart-lock access, and paid upsells like pool heating.
Learn moreOwner & accounting
Per-owner statements, per-property P&L, Stripe reconciliation, and one-click QuickBooks or Xero journal exports.
Learn moreCalendar & timeline
A fast, virtualized timeline of every property and reservation, with automatic turnover-gap detection.
Reviews & reputation
Reviews from Hostfully and Airbnb aggregated in one place, plus first-party post-stay capture.
Works everywhere
A native iOS app with push notifications, and role-scoped access for owners, accountants, and service providers.
Guest communication
Never lose track of a guest message again
One inbox for every property. Pomello flags what needs a reply, hands threads to the right teammate, and drafts AI summaries so no one re-reads a 40-message thread. Slash-command macros and scheduled messages mean you stop re-typing the same answers.
Learn more- SRSarah R.2mIs early check-in possible on Friday?
- MKMarcus K.1hThanks — the door code worked great.
- PLPriya L.3hQuick question about the pool heater…
- TNTom N.1dWill do, see you at checkout!
Sarah R.
Sunset Villa · Apr 18–22
AI summary: Guest asks about early check-in Friday. Unit is vacant Thursday night.
Guest experience
A guest portal that earns you money
Each guest gets a portal tailored to their stage — pre-stay prep, arrival codes and smart-lock access on check-in day, help during the stay. Paid upsells like pool heating run on Stripe, turning every booking into a revenue opportunity.
Learn moreWelcome, Sarah
Sunset Villa · 4 nights
Front door code
4827
Heat the pool
Arrive to a warm pool — added to your stay.
Owner & accounting
Owner statements that reconcile themselves
Pomello mirrors every Stripe payout, attributes revenue and fees per property, and produces owner-ready statements and a real P&L. Export QuickBooks- or Xero-shaped journals when it's time to close the books.
Learn moreApril 2026 · M. Owner
3 properties
| Property | Gross | Fees | Net |
|---|---|---|---|
| Sunset Villa | $8,420 | −1,137 | $7,283 |
| Palm Cottage | $5,180 | −699 | $4,481 |
| Dune House | $6,940 | −937 | $6,003 |
| Total | $20,540 | −2,773 | $17,767 |