Features

Earn more from every stay. Run less busywork.

Pomello connects to Hostfully to sync reservations and automate smart-home, guest upsells, and daily ops — then puts inbox, calendar, guest portal, and mobile in one place instead of a stack of point solutions.

Benefits

What managers get from Pomello

  • Increase revenue with automated pool heater, EV charging, and guest upsells — potentially up to $7,000 annually per property.
  • Reduce manual work by automating locks, HVAC, and other smart-home devices based on reservation dates.
  • Improve the guest experience with self-service payments, property controls, and stay information.
  • Simplify operations with AI-powered message prioritization, task management, and mobile notifications.
  • Replace multiple tools with one Hostfully-connected platform.

Guest portal upsells

Automated upsells that can add $5–7k per property

Guests open a stage-aware portal — arrival codes when they need them, and Stripe checkout for the extras you want to sell. Many managers generate $5,000–$7,000 in additional annual revenue per property through automated upsells such as pool heating and EV charging, depending on occupancy, pricing, and guest adoption — often far more than a plan starting at $9 / active property / month.

  • Pool heatingdaily fee collected before arrival; heater entitlement delivered automatically.
  • EV chargingWall Connector monitoring plus a guest add-on for the stay.
  • Early check-in & late checkoutauto-offered when the calendar gap allows; fee collected in the portal.
Checking in today

Welcome, Sarah

Sunset Villa · 4 nights

Front door code

4827

Heat the pool

Arrive to a warm pool — added to your stay.

Upsell revenue calculator

Estimate additional upsell revenue

Totals scale with your active-property count. Defaults often land around $5–7k / property / year from pool heat, EV charging, early check-in, and late checkout — tune rates and attach rates live.

Est. monthly (all properties)

$3,194

$38,325 / year · 35 stays / mo

Pool heating
$2,021 / mo
EV charging
$525 / mo
Early check-in
$368 / mo
Late checkout
$280 / mo

Illustrative only. Actual revenue depends on your rates, seasonality, and how often guests opt in. Pomello collects payment in the guest portal and attributes it in owner accounting.

Property automations

Reservation-driven smart property automation

Lite covers pool heating with guest fee collection and EV charger monitoring and upsells — one of the few platforms with both built in. Full adds Seam smart locks (guest PINs) and HVAC control tied to the stay — without replacing Hostfully as your PMS.

Learn more
Checking in today

Welcome, Sarah

Sunset Villa · 4 nights

Front door code

4827

Heat the pool

Arrive to a warm pool — added to your stay.

Guest communication

Unified inbox with AI prioritization

Every conversation across every property in one thread list. Needs-attention triage surfaces what's waiting, hand-offs route threads to the right teammate, AI summaries condense long threads, and slash-command macros (manual or scheduled) mean no one re-types the same answer twice.

Learn more
Pomello · Guest inbox
Inbox4 need a reply
  • SRSarah R.2mIs early check-in possible on Friday?
  • MKMarcus K.1hThanks — the door code worked great.
  • PLPriya L.3hQuick question about the pool heater…
  • TNTom N.1dWill do, see you at checkout!

Sarah R.

Sunset Villa · Apr 18–22

Mikkel

AI summary: Guest asks about early check-in Friday. Unit is vacant Thursday night.

Is early check-in possible on Friday?
Absolutely — the villa is ready from 11am Friday. I'll note it on your reservation. 🌅
Type a reply or/macro

Guest experience

Guest portal — payments, upsells, controls

Each guest gets a portal that adapts to their stage — pre-stay, pre-check-in, during the stay, and after checkout. Arrival codes and smart-lock access appear exactly when they're needed, and paid upsells run on Stripe so every booking can earn more.

Learn more
Checking in today

Welcome, Sarah

Sunset Villa · 4 nights

Front door code

4827

Heat the pool

Arrive to a warm pool — added to your stay.

Owner & accounting

Owner statements & accounting

Pomello mirrors every Stripe payout — including upsell fees — attributes gross, fees, and net per property, and generates owner-ready statements and a real per-property P&L. Export QuickBooks- or Xero-shaped journals when it's time to close the books.

Learn more
Pomello · Owner statement

April 2026 · M. Owner

3 properties

Export → QuickBooks
PropertyGrossFeesNet
Sunset Villa$8,4201,137$7,283
Palm Cottage$5,180699$4,481
Dune House$6,940937$6,003
Total$20,540−2,773$17,767

Calendar & timeline

Multi-property calendar and turnover planning

A virtualized timeline of every property and reservation that stays fast at any portfolio size. Turnover gaps are detected automatically — the same gaps that unlock early check-in and late checkout offers.

Pomello · Calendar
MTWTFSSMTWTF
Sunset Villa
gapSarah R.Direct
Palm Cottage
Marcus K.Priya L.
Dune House
Tom N.J. Wells
Cedar Loft
A. Brent
AirbnbVrboHostfullyDirect

Insight

Revenue & occupancy insight

Occupancy, booking-source mix, turnover gaps, and revenue per property — visualized, not buried in CSV exports. Spot a soft week weeks before it costs you a booking.

Pomello · Analytics

Occupancy

78%

RevPAR

$142

ADR

$189

Occupancy by property

0%100%
JFMAMJJASOND
Sunset Villa
Palm Cottage
Dune House
Cedar Loft
Bay Studio

Ready to connect Hostfully?

Start a 60-day free trial and run Pomello on your own properties — plans from $9 per active property / month.